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Question & Answers with Heritage CEO from recent interview with Charlotte Business Journal

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Describe your leadership style and how you put that into action within your organization: My leadership style is as a collaborative innovator. As a servant leader, I seek to nurture a culture of collaboration within our company that spurs innovation and positive, impactful results for our culture, clients and community. The heartbeat of our organization is found in our purpose statement, “As a veteran-owned business, we strive to be a valued resource that honors God by serving others.” Describe a major change you’ve made as the leader of your company over the past year, how you handled that and how it impacted the business: As our business has expanded over the past 10 years, we recognized that our banking relationship with BB&T/Truist was not responsive to our changing needs. After careful consideration, we made the move to United Community Bank last May. What an amazing difference we have experienced! The level of care and attention to our needs that the team at United pr...